Questions?

General Questions

We will only work with clients who are beyond their third trimester. If you have any doubts, please ask your doctor. All of our practitioners are trained in pre/postnatal protocols, so will modify to safely accommodate your changing body. We suggest waiting at least 6 weeks to come back for a Stretch*ssage postpartum… and as long as you get the A-ok from your doctor!

Stretch*ssage is a unique combo of assisted stretching and massage techniques, designed to offer deep relaxation and relief. Drawing from Swedish, deep tissue, Thai and other modalities, the massage helps prep and relax the muscles to maximize your stretch. If you want a more luxurious experience, opt for the Stretch*ssage.

Wear comfortable clothes that you would wear to a stretch session. You want to ensure you can move easily (leggings, sweatpants and joggers), so we do not recommend jeans. We also sell rental clothing. Please wear socks to your appointment!

Stretch*ssage is offered in our two NYC locations: Flatiron (27 West 20th Street) and Upper East Side (1357 Third Ave).

Only licensed massage therapists who are trained in both the Stretch*d Method and Stretch*ssage protocols provide Stretch*ssage.

Yes, we offer memberships on a month-to-month basis, that auto renew each month. To cancel, you must do so 30 days before your next membership cycle begins. To purchase, see our Memberships page.

We accept select FSA & HSA reimbursements on single stretchs, 5-packs and Memberships. We recommend that you consult your FSA administrator for approval before submitting for reimbursement. Tips, retail purchases and non-stretching services are not generally eligible for reimbursement.

While we don’t expect you to do the splits after one session, we do believe that stretching is good for every body – even the “flexibly challenged.” Our Stretcher*s work with each individual to customize a stretch for your starting point and goals.

Getting Stretch*d can be the key to working out the tight spots when your mobility is limited. We advise you to ask your doctor if you have specific concerns, but otherwise, we’ll see you (and your bun in the oven) in the Stretch*d space!

If you have an injury, we advise you to consult a medical professional to get their seal of approval on an activity like stretching. Once cleared… see you in the Stretch*d space.

All Stretch*rs have bodywork expertise and are certified in our proprietary Stretch*d Method. They come from a variety of backgrounds, including personal training, massage therapy, yoga instruction and professional dance. They are then trained by our meticulous Co-Founder and Director of Training.

Pretty much every body! Whether you’re sedentary or always on the move. A marathoner or a power walker. 18 or 80. That said, if you have an injury that you are concerned about, please consult a doctor before booking a stretching therapy session.

Face*ssage

It’s a 20-minute session under the Celluma, an anti-aging LED light that uses red light therapy to reduce fine lines and wrinkles. It is FDA cleared for wrinkle reduction and collagen production. There’s no down time and you will immediately see a healthy glow afterwards. The best results are with frequent use. We recommend a Celluma red light therapy session immediately after Face*ssage to help seal in the benefit and reduce any inflammation.

We use products with only safe, clean and natural ingredients, free from parabens, preservatives and synthetic fragrances. Choose from oils specifically for Anti-Aging, Hydration, Sensitive and Acne-Prone skin types. Using facial oil is optional.

We also provide the option to use a relaxing magnesium cream on your neck and shoulders.

If you have had recent fillers, injections, Botox, chemical peels or skin procedures such as microneedling, microblading, dermaplaning, laser resurfacing, or laser hair removal within 2 weeks prior to your appointment, we recommend rebooking. This also goes for anyone who has had recent dental procedures that may cause jaw or facial sensitivity.

Come as frequently as you’d like! There’s no down time. We recommend at least once a month for regular maintenance and sell 5-pack options, as well. You can pair this before or after a Stretch.

Many of our clients find that a Face*ssage helps reduce tension headaches, jaw tension (think: teeth grinding), TMJ and other common areas of tightness. The neck and shoulder massages can also alleviate some of this pain.

A loose fitting t-shirt or tank top is best so that we can massage deep into the upper back and shoulder area. Try to avoid wearing a tight fitting sports bra. We have changing rooms and lockers.

We recommend coming in bare faced. We have makeup wipes if you’d like to remove your makeup when you arrive. We ask that you arrive a few minutes before your session to prep and make the most of your time.

It’s a face massage! Unlike a traditional facial, this service is completely non-invasive. We won’t clean your face or do extractions. We will use facial techniques to massage your acupressure points to reduce facial or jaw tension. It’s a lymphatic drainage massage that will reduce puffiness, sculpt, tone, lift and contour. It’s also ridiculously relaxing. We get into the neck, shoulders and upper back. Don’t be surprised if you fall asleep!

Important Policies

Sessions and gift cards are transferrable between Flatiron, Upper East Side, and Encinitas.

Tips are optional and can be made with credit card or cash.

All sessions must be prepaid. All sales are final. Sessions are non-refundable, exchangeable or transferable. We accept credit card payments (not cash), Mastercard, Visa and American Express. We also accept FSA and HSA debit cards!

 

Stretch*rs are subject to change without notice.

Socks are required for all stretch*s, as well as clothing that allows us to stretch you out. Gym shorts, tights, sweats and t-shirts all stretch. Dresses, skirts, suits and jeans do not, so please plan accordingly.

We are not responsible for lost or stolen items. Please take your personal items into your Stretch*d space with you during your session.

After 15 minutes, your time slot will be made available for booking by other clients. Unfortunately, if you are late, we cannot make up for lost time. Please arrive with enough time to get settled so we can stretch you for as long as possible. Before and after your session, you can also make use of our Recovery area.

  • Sessions rescheduled more than 24 hours in advance will be credited to your account for future use (we do not offer refunds).
  • Sessions rescheduled within 24 hours will be forfeited.
  • Missed sessions will be forfeited.
  • Cancellations can be made online, by phone or email.

About the space

We have changing areas, but no showers. Since WE stretch YOU out, you won’t be working up a sweat.

We recommend arriving 10 minutes prior to your appointment to check in and change (if need be). All sessions start and end on time. We run a tight schedule, so If you arrive late, your session will get shortened…and no one wants that. If it’s your first Stretch*d session, please arrive at least 15 minutes early to fill out paperwork, get an intro and speak with your Stretch*r about specific goals.

About your session

We are big proponents of all of those forms of self-care, but one-on-one dynamic stretch is unique in that it provides one-on-one dedicated time to elongate your muscles and improve flexibility.

Hell, no! Our stretches feel soooo good! Your Stretch*r will gently ease you into each stretch and will consistently check in with you to make sure you are comfortable.

Both have their benefits! A pre-workout stretch warms up your muscles, can reduce risk of injury and boost your performance. A post-workout stretch speeds recovery by flushing out metabolic waste, increasing blood flow and lengthening muscles that have just been contracted. It’s also super relaxing.

Here’s the gist… We ask about your goals, areas you want to focus on and then we get to it. Depending on the stretch type (and time) you choose, you’ll get a deep, but heavenly hands-on stretch like you’ve never had before. Expect your Stretch*r to stay in communication with you throughout your session to make sure you are comfortable and pain-free, but not to talk your ear off… unless that’s your kinda thing.

Nope! The Stretch*d Method is an active, dynamic stretch which provides increased blood flow to the muscles, so no warm up necessary. Bonus: We do have a stretch area with foam rollers, a stall bar and other stretch aids to compliment your session for pre- or post-stretch use.

That depends on your schedule and your goals. Whether you can sneak us in between appointments or dedicate an hour to self-care…Stretch*d will be the highlight of your day. Tight on time? A 25-minute session will offer you a comprehensive full-body stretch in no time. In a 50-minute session, no muscle will go unstretched, with plenty of time to spend on problem areas. And in a 75-minute session, you will get extra time to focus on those extra tight spots (and to really relax). PLUS… we take walk-ins!